Does the UserWay Widget support subdomains?
Answer 1: Yes, the UserWay Widget supports subdomains! However, each subdomain typically requires its own subscription. For example, if you have subdomains like blog.example.com and shop.example.com, you’ll need a separate subscription for each one to ensure they are accessible.
If a subdomain simply redirects to your main site (like redirect.example.com goes to example.com), you do not need an additional subscription for that subdomain.
Do I need multiple subscriptions if I have multiple subpages?
Answer 2: No, you don’t need multiple subscriptions for subpages. If your main domain is example.com and you have subpages (like example.com/page1 or example.com/page2), you can use the same subscription for all of them.
How can I ensure that the widget is installed on all the subpages of my website?
Answer 3: To ensure the widget is installed on all subpages, you need to include the widget code on each page. If your website uses a default template for the header or footer, make sure the code is added to that template. For static HTML/CSS websites that do not utilize dynamic templates, you will need to manually insert the code on each page, such as index.html, support.html, etc.
Note: It’s not possible to select or specify which subpages the widget will display via the dashboard or widget settings. By default, it will appear on any page where the code is present.
Understanding these terms is important for managing your website effectively!
If you require additional assistance, don’t hesitate to contact us at desk@support.userway.org.