Frequently Asked Questions

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UserWay’s full suite of solutions aid organizations in achieving ADA compliance and conforming to WCAG 2.1 and 2.2 standards through a combination of UserWay’s AI-Powered Accessibility Solution, alongside other products and services.

The free version provides accessibility improvements activated by the user, while the paid version goes a step further, remediating the underlying code for enhanced compliance with WCAG standards.

No, UserWay's widget is optimized for minimal impact on site loading times.

UserWay provides additional options for site owners who want to address deeper accessibility issues with manual audits or scans.

Yes, UserWay offers volume discounts for 10+ sites, agency discounts, and affiliate programs.

Yes, UserWay's AI-Powered Accessibility Widget automatically addresses and resolves changes made to the website.

The UserWay Widget is compatible with subdomains, however, if you're considering the Pro version, bear in mind that each subdomain requires its own subscription. For example, if you have various subdomains like and, you’ll need to purchase separate widget subscriptions for each one.

UserWay's extensive user base and AI-powered rule engine make it a trusted and robust solution for accessibility without collecting user data.

No, UserWay does not collect any personally identifiable information or behavioral data from websites or visitors. See our privacy policy here.

Yes, UserWay provides support in handling demand letters or lawsuits by offering assessments and documentation of compliance with our Widget.