Web Accessibility
Compliance Audit Reports

Make your sites, apps, designs, and digital assets barrier-free for people with disabilities.

  • Privacy Shield Framework
  • ADA
  • GDPR
  • WCAG
  • CCPA

Benefits of UserWay’s
Accessibility Audit Report

Our certified accessibility experts assess your WCAG 2.0/2.1 AA compliance levels, and give your teams a full report with guidance on how to action necessary fixes to help meet ADA and Section 508 requirements.

Illustration of Audit Summary Report
Illustration of Audit Summary Report

Practical Precision:
Seamlessly Remediate
at the Code Level

An audit finds every violation, shows exactly where they are, and provides direct, expert advice on how to resolve them. Auditing doesn’t just flag an accessibility fail, it explains how to do it right.

  • Make digital assets usable for all

    Demonstrate true goodwill and real effort towards achieving compliance with today’s accessibility guidelines. Accessibility auditing is an important step forward, and shows good faith, which contributes to the protective, legal umbrella businesses need. These days, it’s considered expected due diligence.

  • Our experts, your accessibility success

    With our hours of availability built into your audit package, you get personalized advice from our accessibility auditors and compliance experts on a 1-1 basis.

  • See how to fix your accessibility

    Get clear, actionable checklists of each and every accessibility violation on your site, and direct how-to remediation instructions.

Why is an
Accessibility Audit

Because everyone deserves access. With UserWay, you choose the audit option that fits your organization best. You can select one of our pre-set audit packages, or if you’d like a more guided approach, our accessibility and compliance experts can review your goals and work with you to craft a custom audit package for your site, app, or other digital assets.

Audit Types

With UserWay, you choose the audit option that fits your organization best. You can select one of our pre-set audit packages, or if you’d like a more guided approach, our accessibility and compliance experts can review your goals and work with you to craft a custom audit package for your site, app, or other digital assets.

Web Audit

This is the traditional audit offering, testing responsive web design for devices of all sizes. Our industry-leading audit goes beyond any other on the market. We perform manual tests with accessibility experts, from the perspective of a PwD tester. We provide remediation instructions that are a clear path forward for your dev team. If needed, we also have SSDLC client-side remediation as an available option for your digital assets.

Design Audits

Bridging the conversation between designers and developers in the early stages of conceptualization incorporates accessibility into the very core of your digital property. It’s also a smarter, more cost-effective method: there won’t be a need to retrofit compliance on to a full-fledged design that didn’t take accessibility into account.

Our annotated and reviewed design audits help designers natively build a more accessible site, and makes early stage development compliance-friendly. Don’t compromise on the style, branding, or look of your site: a design-stage audit will ensure you bring your vision to life, accessibly.

Mobile App Audits

Automated testing and scans matched with subsequent manual testing check your native iOS or Android application for adherence to high-level accessibility standards, as set by the WCAG 2.1 AA.


This limited scope 3-page rapid audit is designed as a diagnostic tool for understanding accessibility at a high level. Micro-audits are great for newly acquired sites or establishing an initial baseline of accessibility prior to broad audits and code level remediations. Micro audits generally include home page, contact page, and a third page to be decided upon, with no engagement.

Accessibility Testing

An SRAT is a test of your site’s usability from the perspective of a blind or low vision user running a screen reader. This rapidly deployable test helps diagnose blocking issues for screen reader users, and is a great litmus test for the overall accessibility of a site. Great for helping you assess where you stand in terms of overall accessibility.


VPATs (Voluntary Product Accessibility Templates) are used to set up ACRs (Accessibility Conformance Reports). “VPAT” is the term commonly used to include both. VPATs are for organizations required (or desiring) to present proof of the current state of their site’s accessibility. For organizations looking for more positive VPAT results, a VPAT made after a re-audit, when internal fixes have been put into place and verified, is the best option. A VPAT must be executed after an audit.

UserWay logo

Design Audit & Annotations

Build accessibility in, from the get-go. You get clear, detailed annotations on your designs, that developers understand instantly. Your code will be written accessibly from the start, saving your company time and money.

Illustration of Design Audit Annotations with Figma

You need accessibility.
We know how to make it happen.

UserWay accessibility audits test with the right combination of browsers and assistive technologies for your site, app, or design. Our experts pinpoint true violations based on real-world experience.

  • JAWS + Chrome

  • NVDA + Firefox

  • TalkBack + Android

  • VoiceOver + Safari

  • VoiceOver + iOS

  • NVDA + Edge

Find out if UserWay is the right solution for your organization.

Choose the Scope of your Audit

Which Accessibility Audit is Right for You?

I would like to add a VPAT report: $4,800 - Get an Itemized Accessibility Report, at Any Scale

Frequently Asked Questions

Get your questions answered below or contact us for a deep dive today.

Everybody. Not everyone can budget for a full manual audit, and we understand that. We also offer micro-audits, automated tools including AI, and what’s called Human-in-the-Loop tools that can help scan and partially remediate sites, whether or not they will be manually audited. But, for large sites, for any company or organization that wants to be up to the standards that mean excellence (and the ability to bid for government or education contracts), or for people who just want their websites to serve all users, a manual audit is ideal. And, audits can help businesses avoid lawsuits, which are becoming more and more of a concern for organizations of all sizes.

A manual accessibility audit can be done by someone who is an accessibility expert. This same individual may also be a person with disabilities. Alternatively, more than one person may participate in the process.

What’s important about the auditor is that they:

  • Fully grasp the big-picture ideas about what accessibility means
  • Have an excellent understanding of how that plays out in real life
  • Can explain what’s problematic about your site or app
  • Can describe in clear and accurate detail how to fix your accessibility issues

If you were wondering, our auditors are all of the above. We think they’re pretty terrific.

A manually performed WCAG-based accessibility audit is a test that’s done live by a real person. The resulting report tells you where the accessibility obstacles and pitfalls are in your site or app, including example code snippets, and how to address them.

An accessibility audit report will tell you:

  • What and where the problems (or violations) are.
  • How to go through and fix (or remediate) each one.

The tests performed are based on the WCAG, which was formatted originally as an independent effort of the W3C, partly based on the ADA as well as other accessibility laws and guidelines around the world.

If you’re not fully familiar with the WCAG, it is a set of non-governmental guidelines intended to inform two groups of people (who may overlap):

  • Site admins, site owners, developers, and designers
  • Site visitors, with or without disabilities

It describes situations in which design, formatting or coding choices are either helpful or harmful to persons with disabilities, for example blindness, low vision or color-blindness, or deafness. It outlines suggestions for how to make every site, app, or other digital asset easier to use and navigate, so that everyone can access all the services offered online, whether it’s updating a driver’s license or ordering a pizza with all the toppings. Nobody should miss out on those things, and there are laws in place to make sure they don’t.

To briefly spell out the abbreviations:

  • WCAG stands for Web Content Accessibility Guidelines, published by
  • The World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI).
  • ADA refers to the Americans with Disabilities Act, which includes accessibility standards that apply to places of public accommodation, commercial facilities, and government facilities. While these standards were originally written to refer to physical accessibility accommodations, they now also include digital assets and access. That is, accessibility is now a requirement for websites, applications, and other digital items such as kiosks and more.

Accessibility laws (such as the ADA, or the Unruh Civil Rights Act - CA) do not compel businesses to conduct accessibility audits. However, as interpreted by some courts, these laws do mandate that websites be accessible.

An audit is one of the available tools to achieve accessibility, and it is considered by many to be one of the best such tools.

If a business is sued, the complainant will request injunctive relief, which frequently includes an accessibility plan. As part of the request for an accessibility plan, an audit may be specified. These cases often settle, and in settlement agreements, an accessibility plan is frequently required, which can in many instances include an audit.

That’s not something the average or even advanced user can do. It does require an accessibility expert, usually an accessibility auditor. However, it is possible to perform automated scans and even some automated or Human-in-the-Loop remediation. That can be done with UserWay tools such as our scanner and widget. With that said, the results cannot be as comprehensive as those of a manually performed audit.

The short answer: usually between 14 to 30 business days. We’ll give you a more specific estimate after checking what you need (your “scope”).

The longer answer: it depends on several factors, including the amount and complexity of the pages being audited. Scheduling your audit earlier is always helpful, to be sure your audit will be ready in plenty of time.