Since partnering with UserWay, Thermo Fisher has been more digitally accessible to its customers, streamlining efforts to make the world healthier, cleaner, and safer.
Thermo Fisher, the global leader in science solutions, designs and develops innovative equipment to advance scientific research, overcome analytical challenges, boost lab productivity, enhance diagnostics, and deliver life-changing therapies.
Thermo Fisher, a global science leader, recognized the importance of digital accessibility. Aware of their non-compliant website and the risk of legal actions, Thermo Fisher eagerly sought a solution. Inaccessibility not only affected their customers but also millions of people they serve, including aging professionals. With over 1,300 pages and a complex backend, manual fixes were impractical. They chose UserWay as a third-party partner to improve accessibility swiftly and efficiently. UserWay's AI technology empowered and dignified customers, colleagues, and suppliers with diverse abilities.
Industry
Biotechnology Research
Challenge
Thermo Fisher partnered with UserWay to improve accessibility swiftly and efficiently, empowering customers and colleagues with diverse abilities.
Solution
Thermo Fisher opted for UserWay's automated code, which ensured smooth workflows, dependable compliance, and a positive collaborative experience.
Results
UserWay's seamless integration and effective remediation resolved 86,667 ADA violations across 1,324 pages of Thermo Fisher's website
“As we continue expanding our capabilities for our customers, we have a growing responsibility to support their efforts and serve science overall through our innovations."
- Marc N. Casper
UserWay proved to be the perfect choice for Thermo Fisher. Its seamless integration, thorough auditing, and effective remediation impressed the team. With UserWay's widget, 86,667 ADA violations were resolved across 1,324 pages of the website. This brought immense relief to the entire staff, from executives to developers.
"Our website serves a vast and diverse customer base. So it was immediately obvious we needed comprehensive, consistent maintenance to reach compliance and accessibility. UserWay's widget, auditing, and policy services have far exceeded our expectations." says Marc N. Casper.
86,667 violations fixed on the Thermo Fisher website
Greater accessibility for its science customers
Expanded reach to people with disabilities
Streamlined efforts to save lives worldwide
86,667 violations fixed on the Thermo Fisher website
Greater accessibility for its science customers
Expanded reach to people with disabilities
Streamlined efforts to save lives worldwide
