UserWay vs accessiBe

"accessiBe Will Get You Sued"

UserWay logo
VS
accessiBe

accessiBe is Harmful to Blind People

- The National Federation of the Blind. Read the full statement.

 
UserWay logo
accessiBe
Compliance
Makes your site ADA compliantDoes not make your site ADA compliant
Lawsuits
0 lawsuits mentioning UserWay’s AI SolutionMany lawsuits and LITIGATION RISK!
Reputation
Strong reputation with the disabled communityPoor reputation with the disabled community
Privacy
Privacy by design, data minimizationUses tracking Cookies, saves pages you visit, records log files, collects your IP address and other personal information
Security
Privacy preserving, does not track user types/identify people with disabilitesIntentionally unclear data policy
Profiles
Flexible user-triggered remediationsRigid profiles that create disability "buckets" that might not be a perfect fit
Automation
Automation powered by people: HIL, ASPAutomation focus, very little services
Equal Access
Same remediation for allDifferent code for different users
Functionality
No special key-press requiredRequires special key-press to enable overlay
W3C
Its co-founder is concerned with privacy, has long history of W3C contributionsNo co-founder involved in the W3C; no contributions to date
Growth
Organic growthFake reviews & aggressive tactics
Compliance
UserWay logo

Makes your site ADA compliant

accessiBe

Does not make your site ADA compliant

Lawsuits
UserWay logo

0 lawsuits mentioning UserWay’s AI Solution

accessiBe

Many lawsuits and LITIGATION RISK!

Reputation
UserWay logo

Strong reputation with the disabled community

accessiBe

Poor reputation with the disabled community

Privacy
UserWay logo

Privacy by design, data minimization

accessiBe

Uses tracking Cookies, saves pages you visit, records log files, collects your IP address and other personal information

Security
UserWay logo

Privacy preserving, does not track user types/identify people with disabilites

accessiBe

Intentionally unclear data policy

Profiles
UserWay logo

Flexible user-triggered remediations

accessiBe

Rigid profiles that create disability "buckets" that might not be a perfect fit

Automation
UserWay logo

Automation powered by people: HIL, ASP

accessiBe

Automation focus, very little services

Equal Access
UserWay logo

Same remediation for all

accessiBe

Different code for different users

Functionality
UserWay logo

No special key-press required

accessiBe

Requires special key-press to enable overlay

W3C
UserWay logo

Its co-founder is concerned with privacy, has long history of W3C contributions

accessiBe

No co-founder involved in the W3C; no contributions to date

Growth
UserWay logo

Organic growth

accessiBe

Fake reviews & aggressive tactics

The Difference is Clear for People with Disabilities

The best way to evaluate an accessibility solution is by learning what its users think.

Intuitive Widget and UI

Picture of UserWay widget

Confusing & Complex Widget

Picture of accessBe widget
VS

Loved by Disabled Community

Deven Rue avatar

Thanks to @UserWayOrg for creating this plugin. As a visually impaired person, this makes it easier for me to navigate websites without having to constantly adjust my settings for each.

Magnet for Negative Reviews

Paul avatar

I won’t buy anymore from @thegreatcourses until they get rid of #AccessiBe and do accessibility properly. I believe #AccessiBe, last time I attempted to use the site, actually breaks the poorly implemented login form…

VS

Real Reviews by Real People

Powering Accessibility for

1,200,000

Websites and Counting

Powered by the Community

accessiBe Reviews are Fake!

WordPress.org Removes Fake Reviews for AccessiBe Plugin

Sarah Gooding photo

Sarah Gooding

February 18, 2021

Full Article

Banned by the National Federation of the Blind

VS

accessiBe Employee Reveals the Ugly Truth

A quick review of comments from former employees explains everything you need to know.

Money comes first, they love to fire people, the management team are a bunch of children,they’re even padding fake reviews.

accessiBe Risks Your Bottom Line

accessiBe puts you at real risk of litigation

Even the accessiBe Website Does Not Pass the Test!
Don't Trust Them to Help You.

Click below to review accessibility failures onaccessiBe.com (captured July 31, 2021).

Screenshot of issues found by UserWay Scanner

accessiBe is Banned by the
National Federation of the Blind!

accessiBe fails to acknowledge that blind experts and regular screen reader users know what is accessible and what is not.

National Federation of the Blind

"The Board of Directors reviewed accessiBe’s business practices ... and the Board believes that accessiBe currently engages in behavior that is harmful to the advancement of blind people in society."

"it is the opinion of the Board that accessiBe peremptorily and scornfully dismisses the concerns blind people"

"accessiBe fails to acknowledge that blind experts and regular screen reader users know what is accessible and what is not."

accessiBe Breaks
Website Functionality

Here are just a few examples from real users posting howaccessiBebreaks site functionality.

Kit (at the crossroads) avatar

I wrote an email to their customer service detailing that I can not use their site due to the overlay, but... I really am disappointed, but I hope they listen. @Goodfair_ - please stop using AccessiBe.

Audrey t. Farnum avatar

I'm not an accessibility expert, just a screen reader user with decent skills telling you that this thread is spot on and my experience with #AccessiBe is that it makes sites with accessibility issues even harder to work around.

Patryk Ilnicki avatar

memo. #AccessiBeGone https://sclower.github.io/accessibegone/
>If you are blind or low vision and rely on assistive technologies like screen readers, you may have begun finding popular websites becoming less usable...
>this page describes how to ban AccessiBe from ever reaching your computer ...

Patrick Perdue avatar

I fixed it for you. "Every time I go on a website and I hear the #AccessiBenotification that this site is adjusted to my screen reader, I know that my blocker isn't working properly, and I'm in for a hellish experience on that particular website. https://twitter.com/cswordpress/status/1364294244081491968

Kelly Ford avatar

OK, this seems very wrong to me. A local chain here named Fleet Farm is now usingAccessiBe. it makes a mess of the search for location feature. This is what I now get on the start of the result page. {"success":"true","zip" The store certainly isn’t expecting this nor am I.

Amy Mason avatar

4. #AccessiBe makes sites harder to use by getting in the way of browsing and changing access barriers on a page, not fixing them. A student and I came across an “enhanced” website and to my shame, we left because navigating that mess was beyond my skills, on that day.

The Press is Also Exposing the Lies accessiBe Tells:

People With Disabilities Say This AI Tool Is Making the Web Worse for Them

"AccessiBe requires inserting just “one line of code,” the company says…. But Scott-Gardner and others have documented how the lack of a human in the loop… leads to problems that make pages unnavigable. Among the common complaints: The tools render tables incomprehensible, hide drop-down menus, and the image recognition algorithms that write alternative text for photos consistently deliver misleading or nonsensical descriptions. See “People With Disabilities Say This AI Tool Is Making the Web Worse for Them. "

Blind people, advocates slam company claiming to make websites ADA compliant

"Many blind people and disability advocates on social media say they have experienced problems when trying to use sites that have installed AccessiBe. They say when they visit those sites, it can prevent screen readers — which read out loud what’s on websites, including image descriptions, menus and buttons — from reading the pages correctly and has rendered some websites they used to use unnavigable. "

Largest U.S. Blind Advocacy Group Bans Web Accessibility Overlay Giant AccessiBe From Its National Convention

"The National Federation of the Blind, America’s most powerful civil rights and advocacy group for the visually impaired has launched a scathing attack on web accessibility overlay market leader accessiBe, accusing the company of engaging in “harmful” practices. "

When You Look At The Facts
There is No Comparison

UserWay is the World's #1 Accessibility Solution and it's committed to enabling the fundamental human right of digital accessibility for everyone. When you're ready to make your site compliant, deciding which solution to use is an easy choice to make.