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PDF Remediation using UserWay Dashboard & Widget

This is a tutorial to show you how to remediate a PDF through your dashboard and widget. UserWay’s Accessibility Widget will automatically alert you to inaccessible PDFs on your site. You can also directly upload any PDF, whether they’re from your site or any other PDF you want to make accessible. 

Step 1: Sign in to the UserWay

The first thing you need to do is sign in to your dashboard.

If you are not logged in, enter your email address and password.

Step 2: Choose the “PDF remediation” Option

On the left menu, select the “PDF remediation” option.

1 - Select PDF remediation

Step 3: Upload Your PDF

On the right, you will see the option to upload PDF directly from your desktop.

Below you will find the PDFs on your site that the widget has identified. If you don’t have PDFs on your site, this section won’t appear. Don’t worry, you can always upload any PDF from your desktop.

Upload your PDF and/or select from the list of files below the PDFs you want to remediate. Check the box near the file name.

Step 4: Request a Quote for the Selected PDF

Click on “request a quote for selected PDFs.”

A member of the UserWay team will review the PDF and get back to you with a quote. When it’s done, you will get a notification email. Follow the link in the email to get your quote.

2 - Select pdf - request - quote

Check Your Quote from the Widget Dashboard

You can also check your quote from a link in the widget as well. Click on the link in the email. It will redirect you to your dashboard so you can review and approve the pricing.

Click on the green “pay” button. Fill in your payment details and click on the green button to pay securely.

3 - Confirm - payment

Once payment is done, a member of our team will get started on making your PDF accessible. You will be notified by email when your PDF is remediated.

Remember that if you have already installed UserWay’s AI-Powered Accessibility Widget on your site, the newly-remediated PDFs will automatically update on your site without any further actions needed from you.

If you opt to manually embed the PDFs on your site, go back to your dashboard. You can also follow the link in the email.

Click on the “Remediated PDFs” tab. You can download the remediated PDFs along with a Statement of Compliance.

To embed the remediated PDF, please use the custom embed code provided.

4 - Embed - code - pdf

You can get it by clicking on the embed icon near the Statement of Compliance. This will ensure UserWay marks those PDFs as remediated in our system.

How to do PDF Remediation via UserWay Widget

Step 1: Open the Widget

As the site admin, click on the widget to open it. On the bottom left, click on “Manage”.

Step 2: Select the “PDF remediation” Option

Under “Remediation” select “PDF remediation”.

1 - PDF - remediation - widget

Step 3: Display the PDFs

Select to display the PDFs on the “Current page” or the “Entire site”. Let’s see the PDFs on the “Entire site”.

This way, the UserWay widget will go ahead and find all your site’s PDFs.

Step 4: Submit the PDF for Review

Below you’ll see a list of the PDFs that the UserWay widget has found on your site.

Select the PDF you would like to submit by clicking on the checkbox right next to the file name.

You can choose more than one. Then click on the “Submit for Review” button above.

2 PDF - remediation - widget

A member of the UserWay team will review the PDF and get back to you with a quote. When it’s done, you will get a notification email.

Follow the link or click the button in the email to get your quote.

Check Your Quote from a Link in the Widget

You can also check your quote from a link in the widget as well. In the widget, under PDF Remediation settings, click on the “Continue to payment” button and you will be redirected to your dashboard.

3 PDF - remediation - widget

To confirm payment, click on the green “pay” button.

Fill in your payment details and click on the green button to pay securely. (screen changes to “uploaded PDF” tab)

A member of UserWay will work on making your PDF accessible. When it’s done, you will be notified by email.

If you already have UserWay’s AI-Powered Accessibility Widget on your site, the newly-remediated PDFs will automatically update on your site without any further action needed from you.

Explore UserWay’s Accessibility Widget