PDF Accessibility | How To Make Documents Compliant

UserWay's automated PDF monitoring & remediation ensures any PDFs your organization manages are fully accessible & compliant with the strictest WCAG, ADA and PDF/UA (Universal Accessibility) standards.

24×7 PDF Monitoring Throughout
Your Entire Organization

  • Ensure all your PDFs are accessible & fully compliant with ADA regulations
  • 24x7 AI-powered PDF monitoring!

1. UserWay’s Widget Identifies Your PDFs

UserWay's Accessibility Widget will automatically alert you to inaccessible PDFs on your site.
Don't have UserWay's Widget yet? No worries! You also can upload any PDFs for remediation!

UserWay’s AI-powered PDF user interface

2. Select Which PDFs to Remediate

Review the list of PDFs on your site and choose which to submit for remediation.
You can also directly Upload PDFs not yet found on your site from your PDF dashboard

Example of UserWay’s user interface showing list of PDFs

3. Review & Approve Pricing

Pricing is based on the complexity level for each page (standard page $12, page with tables $40, page with fillable forms $120) with a full price breakdown for each PDF.

Example of UserWay’s user interface showing PDFs awaiting payment

4. Remediated PDFs are Delivered

Download your remediated PDFs or have UserWay securely host them for you along with an official Statement of Compliance!

Example of user interface showing remediated PDFs for download

5. Get Notified as New PDFs are Found

UserWay's PDF monitoring system will continuously monitor your website and notify you of any new PDFs in need of remediation.

example of user interface showing newly discovered PDFs requiring remediation

Pricing Schedule for
PDF Remediation

Page TypePrice

Standard PDF Page

A standard PDF page with text and images.


Complex PDF Page

A complex PDF page with tables, graphs, and charts. Common examples include invoices, utility bills, annual reports with financial data.


PDF Page with Interactive Forms

A PDF page with interactive (fillable) form fields. Common examples include W-9s, bank forms, government forms, registration forms, and questionnaires.


Ensure Lasting ADA Compliance
Across all of Your Sites

  • Get alerted whenever inaccessible PDFs are found on your site, and remediate them with one-click!
  • Newly remediated PDFs can also be hosted on UserWay's secure servers, automatically replacing the previously inaccessible files, so you don't have to re-embed them on your site!
  • Get an official Statement of Compliance for each remediated PDF, and never worry about inaccessible content again!

Frequently Asked Questions

Get your questions answered below or contact us for a deep dive today.

An ADA compliant PDF helps people with disabilities access its content using assistive technology like screen readers, screen magnifiers, and text-to-speech software.

It’s a fair question for any business leader to ask. So why should checking PDF accessibility, which may seem insignificant on the surface, be a topline priority? First, PDFs are the preferred downloadable document type on most websites (sales sheets, e-books, applications, financial statements, etc.). As such, end users from all backgrounds, including people with disabilities, rely on them to get important content. PDF remediation helps this critical demographic have access to related content without barriers. It also helps your company meet compliance standards and provides equal access to all people, regardless of their abilities.

PDF/A is based on ISO standard 19005, and it confirms that documents look identical on all devices that access them long-term.

The Basic PDF A Guidelines:

  • Content must be embedded and cannot have audio/video elements
  • No encrypted files
  • Standards-based metadata must be adhered to
  • Form fields must be interactive and provide an appearance dictionary
  • No JavaScript
  • No references to external content

PDF/A-1 covers primary B and accessible A compliance, including color, annotation, and font guidelines.

PDF/A-2 has JPEG 2000 specs and guidelines for layers, PDF packages, and attachments. It also contains the “u” variation concerning Unicode and confirms users can do text searches/extractions.

PDF/A-3 is comparable to A-2 but enables embedding and attachment to conforming documents for non-PDF files.

PDF/ A-4 is based on PDF 2.0. It has numerous changes based on the challenges of commercial vendors that develop products and services for archiving PDFs. For example, Javascript can now be preserved but must be stored in an embedded file stream—it also can’t be performed by a consenting viewer without the user completing a direct action.

Here are some advantages of PDF Tags:

  • Enable seamless reflows to smaller-screened devices (e.g., smartphones and tablets).
  • Help track where elements reside in specific documents.
  • Simplify document workflow reviews.

PDF tags are critical because they determine how the PDF content is conveyed through assistive technology. A PDF file becomes accessible to all users when appropriately tagged.

Start your journey today

Achieve compliance and create an inclusive digital experience.
We’ll help you every step of the way.