The Floodgates Have Opened
Hundreds of Lawsuits. Thousands of Demand Letters.
Sued for failure to provide descriptive alt text on images for product images appearing on their e-commerce store
Sued for failure to provide accessibility of apps for mobile devices based on WCAG 2.1 Level AA for its iPhone and iPad apps.
Sued for failure to provide an accessible website, mobile application and accessible online trading platform for customers who are blind.
Sued for failure to provide accessibility of its online grocery delivery website.
Sued for failure to provide accessible web content for their online tax preparation tool, website, and mobile application
Sued for failure to provide accessible web experiences for their Carnival Cruises, Princess and HollandAmerica websites
NetFlix.com, Hulu.com, Amazon.com, MIT and Harvard University
Sued for failure to provide closed captioning on streaming web videos, archived video content and pre-recorded course material
Sued for failure to provide its online and mobile application content and print material in accessible formats for persons with visual impairments
Sued in 2016 for failure to create an online ordering system that was accessible to blind users. The lawsuit is still active as of 2019.
Sued for being inaccessible to people with disabilities, specifically, users relying on screen readers and other assistive tech.
Patagonia, Ace Hardware, Domino's Pizza, Aeropostale, Bed Bath & Beyond, PeaPod, Estee Lauder, JC Penny, Home Depot as well as the Kardashian's ShopDashOnline.com are the most recent companies sued by blind plaintiffs, alleging that the retailers’ websites are not accessible to the blind as required by the Americans with Disabilities Act (ADA).